Done for you AI lead and follow up systems for premium home service businessesWe set up a system for UK Service companies that replies to every enquiry straight away, day or night. It asks the right questions, follows up if they go quiet, and books them into your calendar. It's done for you, built by a consultant with an engineering background, and runs on accounts you own. You don't change anything about how you work.

How?

The Caerlicyn Digital C.A.T.C.H. System Blueprint

Capture every enquiry

An AI assistant sits on your website and replies the moment someone gets in touch, day or night.

Ask the right questions

It finds out what the job is, where it is and how soon they need it, so you know who's worth calling back before you pick up the phone.

Text and email follow-up

If they don't book straight away, they get a short run of friendly texts and emails over the next 7 to 14 days. It stops the moment they book or opt out.

Calendar booking

Customers book a call, survey or quote visit straight into your diary. You get their details before you turn up.

Hand it over

We run it and fine-tune it with you for 3 months, then hand everything over. It's built on accounts in your name, so you keep it all.

Results - Why speed wins

1. Every enquiry gets an instant reply.
2. Instant replies mean fewer leads go cold.
3. Follow-up wins back the ones who went quiet.
4. More conversations mean more booked jobs.
5. More booked jobs, from leads you were already paying to get.

Get In Touch for a Free Quote

What's Included?
✔ AI chat assistant on your website, trained on your business
✔ Qualifying questions written for your service
✔ 7–14 day email follow-up, written and tested
✔ Calendar booking set up and connected
✔ Monthly tuning and performance updates, so you can see exactly what's working

Guarantee

45 days free. No setup fee, no contract. Cancel within this period and you pay nothing.

Privacy Policy

Caerlicyn Digital Last updated: 17/10/2026Caerlicyn Digital ("we", "us", "our") is a business, providing AI lead capture and follow-up systems to UK trades and home service businesses. This policy explains what information we collect through this website, how we use it, and what rights you have.Information We CollectIf you use the chat assistant on this website, book a call, or contact us by email or WhatsApp, we may collect:- Your name
- Your phone number and/or email address
- The content of your messages or chat
- Your business name, if you provide it
- Basic technical information needed to run the chat, such as browser type and the time of your visitCookiesWe don't use advertising or tracking cookies. The chat assistant and booking calendar may use small storage files so they work properly while you browse. You can block these in your browser settings, but parts of the site may then not work.How We Use Your InformationWe use the information you provide only to:- Respond to your enquiry
- Arrange calls you book with us
- Follow up about your enquiry, if you've agreed to it
- Set up and deliver our services to you, if you choose to become a clientWe don't use your information for any other purpose without telling you first.Legal Basis for ProcessingWe process your information on the basis of:Consent — when you choose to contact us or agree to follow-up
Contract — where you become a client and we need your information to provide our services
Legitimate interests — keeping basic records and running the website securelySharing Your InformationWe don't sell or share your information with third parties for marketing purposes.We use trusted providers to run this website and our business, including Carrd (website), Chatbase (chat assistant), Calendly (bookings) and our email provider. Some of these providers process data in the USA under recognised UK safeguards.If you become a client, your system is built on accounts in your name. Full details of how client data is handled are set out in our Terms of Service.Data RetentionWe keep enquiry and chat information for up to 12 months, unless you become a client or ask us to delete it sooner. Client data retention is covered in our Terms of Service.Your RightsUnder UK GDPR, you have the right to:- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Object to or restrict how we use it
- Withdraw consent at any timeTo exercise any of these rights, contact us using the details below. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.Contact UsCaerlicyn Digital [email protected] South Wales, UKChanges to This PolicyWe may update this policy from time to time. Any changes will be posted on this page with an updated date.

Terms of Service

Caerlicyn DigitalLast updated: 17/10/2026
These Terms of Service (Terms) govern the AI lead capture and follow-up service (Service) provided by Caerlicyn Digital, a sole trader based in South Wales, United Kingdom (we, us, our). By paying the setup fee, you (you, the Client) agree to these Terms. The Service is for businesses, not consumers.1. The ServiceWe set up, run and hand over a lead capture and follow-up system for your business. It normally includes:- An AI chat assistant (Chatbase) on your website, trained on information you give us
- Qualifying questions written for your trade
- An automated text and email follow-up sequence lasting 7 to 14 days
- Calendar booking (Calendly)
- Consent wording and opt-out handling
- Monthly tuning and performance updates for 3 months (the Support Period)
- A full handover at the end of the Support PeriodThe Service does not include website design or hosting, paid ads, generating new leads, buying contact lists, or legal advice, unless we agree that in writing.2. Your accounts and ownershipEverything is built on accounts in your name. You own those accounts, their content and their data. You can remove our access at any time.
At the end of the Support Period, or if the Service ends early, we hand over everything and remove our access. Anything we write for you is yours to keep and change.3. Third-party tools and costsThe Service relies on third-party tools such as Chatbase, Calendly and an email and SMS platform. You pay their fees directly, usually around £70–155 a month in total depending on plan and usage. Providers set and may change their own prices and terms. We are not responsible for their outages or changes, and we are not affiliated with or endorsed by them.4. What you must provideTo deliver the Service you will, when asked:- set up or give us access to the accounts needed
- give us accurate information about your services, prices and areas
- check and approve the chat content and follow-up messages before they go live
- reply to reasonable requests promptlyIf you delay access, information or approvals, timelines slip. That is not a breach by us.5. ComplianceWe set the system up to good practice under UK GDPR and PECR, including consent capture and an opt-out in every message. You are responsible for your own privacy notice, only messaging people in line with their consent, respecting opt-outs, and how you use the data after handover. You must not ask us to message people who have not consented or to use bought or scraped lists. If you do, we may pause or end the Service.6. DataDuring the Support Period we process your customers' personal data on your behalf, only to deliver the Service and on your instructions. We keep it confidential, do not sell it, and remove our access at handover or when you ask.7. AI limitationsAI chat assistants can make mistakes. We test and set limits, but cannot guarantee every reply is accurate. You should review conversations regularly. Quotes and bookings are always subject to your own confirmation.8. Fees and payment- Setup fee: billed once via Stripe before setup work begins.
- Monthly fee: billed per month for the 3-month Support & Optimisation Period, billed in advance via Stripe.
- After the Support Period, no further fees are due to us unless you choose to buy extra work.9. CancellationYou may cancel at any time by email. Cancellation takes effect at the end of the current monthly billing period, and no further monthly fees are charged. We hand over what has been built and remove our access.10. RefundsThe setup fee is not refundable once setup work has begun, except where UK law requires otherwise. Monthly fees already paid are not refunded.11. What we do not guaranteeWe deliver the Service with reasonable skill and care. We do not guarantee enquiry numbers, bookings, jobs or revenue. Those depend on your website traffic, prices, service and factors we do not control.12. LiabilityTo the extent permitted by law, our total liability for any claim arising from the Service is limited to the amount you paid us in the three months before the claim. We are not liable for indirect or consequential loss, including lost profits, lost jobs or lost data, or for failures of third-party tools.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under the laws of England and Wales.13. ChangesWe may update these Terms. We will email you before material changes take effect.14. LawThese Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.15. ContactCaerlicyn Digital[email protected]South Wales, UK